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Discussion topic: I need to talk to someone about the problem with my viewing card

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This message was authored by Pamela55 This message was authored by: Pamela55

I need to talk to someone about the problem with my viewing card

The message on screen is telling me to insert the viewing card with the chip facing up but it already is.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I need to talk to someone about the problem with my viewing card

Posted by a Superuser, not a Sky employee. Find out more

@Pamela55 

Try taking it out, wiping it gently with a soft cloth in case there's a bit of dirt/dust on it and reinserting it until you hear the click. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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