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I need to return my sky q minibox

Researcher
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I need to return my sky q minibox

How do I got the box and ancillary equipment in to this tiny box. Do they just want the box back or all of it including remote and cables?

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Runner
Posts: 11
Post 2 of 8
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Re: I need to return my sky q minibox

I sent just the box, I left our everything else, that was a year ago and not heard from sky to ask for the other stuff

Researcher
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Re: I need to return my sky q minibox

Thank you for that. I will do the same unless I hear otherwise.

Production Supervisor
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Re: I need to return my sky q minibox


@Maji wrote:

Thank you for that. I will do the same unless I hear otherwise.


Hi the link shows how to pack your SKYQ equipment including mini boxes, you should return everything that belongs to SKY http://storage.sky.com/prod/helpcentre/manuals/Sky%20Q%20returns%20packaging.pdf

Oracle
Posts: 4,329
Post 5 of 8
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Re: I need to return my sky q minibox

@Maji

 

The Sky TV Key Facts contains the statement:

 

 Sky Q kit (including remotes supplied with boxes) is loaned to you and must be returned when the service ends

Sky Q from April 2016 (Silver & 1 Mini, both over ethernet) Multiscreen, Cinema, Sports, Box Sets, Yamaha RX-V375, BT Home Hub 6 (ethernet), BT ADSL (17Mbs), Lenovo Tab 2 A7 (Android 4.4 KitKat), Wileyfox Swift (Android 7.1.2 Nougat), LG 49UJ701V, Toshiba 32L6353, Samsung UE22F5400
Researcher
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Post 6 of 8
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Re: I need to return my sky q minibox

Thank you everyone. Everything will be sent back 1st thing in the morning. 

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Production Supervisor
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Post 7 of 8
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Re: I need to return my sky q minibox


@Maji wrote:

Thank you everyone. Everything will be sent back 1st thing in the morning. 


Why are you returning just the mini? The reason I ask is that if you pay for multiscreen to get UHD, then you'll not make any savings in returning the mini box. 

Researcher
Posts: 4
Post 8 of 8
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Re: I need to return my sky q minibox

I just have the basic package. Rarely use it. So sending the extra box. Knocked over half the price off. So all in all it works for meSmiley Happy

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