I need to order a new remote for my skyQ mini box

[THay]

I need to order a new remote for my skyQ mini box, how do I do this?

[Daniel0210]

@THay 
If your Sky Q mini box remote is definitely broken/faulty, if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for ROI customers).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.

[THay]

It's definitely broken, the dog has destroyed it!  

What are ROI customers?

Maybe best just ordering from amazon for next day delivery?

I wasn't sure if these were real sky remotes and if there may be issues with those too.

Thank you, 

[Daniel0210]

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@THay wrote:

It's definitely broken, the dog has destroyed it! 
In that case, as it's damaged rather than broken Sky may charge you. 

What are ROI customers?

Republic of Ireland customers.

Maybe best just ordering from amazon for next day delivery?

I wasn't sure if these were real sky remotes and if there may be issues with those too.

Maybe quicker still pop to a larger supermarket. 

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