@Rohim I'm afraid you're not talking to Sky via the forum, you can use your own packaging however packaging is normally sent after the 31 day cool off has expired
You can print off the labels for the returns here https://www.sky.com/help/articles/return-tv-broadband
Remember to keep your proof of posting.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
