02 Sep 2023 01:57 PM
I can't get my mini box working, I think I need a new TV remote control for it , thank you
02 Sep 2023 02:13 PM
Posted by a Superuser, not a Sky employee. Find out more
@Emily5 wrote:I can't get my mini box working, I think I need a new TV remote control for it , thank you
@Emily5 if you call Sky they can arrange a new to be sent out. Last time I got one, it arrived next day
02 Sep 2023 02:19 PM
Posted by a Superuser, not a Sky employee. Find out more@Emily5
If your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch
It’s possibly going to be a bit quicker to purchase a new one from a retailer / main supermarket. If you do that as well you’ll always have a spare.
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