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Discussion topic: I need a new tv remote control for my mini box

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This message was authored by Emily5 This message was authored by: Emily5

I need a new tv remote control for my mini box

I can't get my mini box working, I think I need a new TV remote control for it , thank you 

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This message was authored by Doc5907 This message was authored by: Doc5907

Re: I need a new tv remote control for my mini box

Posted by a Superuser, not a Sky employee. Find out more

@Emily5 wrote:

I can't get my mini box working, I think I need a new TV remote control for it , thank you 


@Emily5  if you call Sky they can arrange a new to be sent out. Last time I got one, it arrived next day

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Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I need a new tv remote control for my mini box

Posted by a Superuser, not a Sky employee. Find out more

@Emily5 
If your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It’s possibly going to be a bit quicker to purchase a new one from a retailer / main supermarket. If you do that as well you’ll always have a spare. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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