I need a new sky q box as the courier took away the wrong box

[jambo1012]

Hi when my new sky box was delivered there was a mix up and the courier took away the new box. I still have the faulty box can you send me another box please

[oldfella · Accepted solution]

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@jambo1012 wrote:

Hi when my new sky box was delivered there was a mix up and the courier took away the new box. I still have the faulty box can you send me another box please

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Hi @jambo1012 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

[MightyQuinn]

Hi @jambo1012   Just remember to hang on to your viewing card when your "new" box arrives. Also check the power cable matches.