I need a new remote and my second sky box is not working

[Ky2]

I need a new remote and my second box isn't working it won't turn on I have unplugged and tired again tried pressing button manually nothing is working it will not turn on 

[Greenfingers001]

Hi there @Ky2 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Ky2 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.