I’m new to sky Q and the apps take 10+ mins to open and then they won’t work from there.

[Ianp2]

10+ mins to load iPlayer/YouTube/paramount+ but then they won't play. 

[Chodley]

Have you tried a "refresh apps"?

[Ianp2]

Hi yes I have. Also rebooted the machine. I have an Amazon fire stick with the same apps running on the same tv and Wi-Fi that work perfectly.

[Chodley]

I've escalated this. Seems very unusual. Look out for a blue chat bubble. Come back and check for it tomorrow.

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to Ianp2.