Discussion topic: I’m new to sky Q and the apps take 10+ mins to open and then they won’t work from there.
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Message posted on 24 Nov 2023 02:21 PM
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I’m new to sky Q and the apps take 10+ mins to open and then they won’t work from there.
10+ mins to load iPlayer/YouTube/paramount+ but then they won't play.
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Message posted on 24 Nov 2023 09:03 PM
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Re: I’m new to sky Q and the apps take 10+ mins to open and then they won’t work from there.
Have you tried a "refresh apps"?
Message posted on 24 Nov 2023 10:30 PM
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Re: I’m new to sky Q and the apps take 10+ mins to open and then they won’t work from there.
Hi yes I have. Also rebooted the machine. I have an Amazon fire stick with the same apps running on the same tv and Wi-Fi that work perfectly.
Message posted on 24 Nov 2023 10:53 PM
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Re: I’m new to sky Q and the apps take 10+ mins to open and then they won’t work from there.
I've escalated this. Seems very unusual. Look out for a blue chat bubble. Come back and check for it tomorrow.
Message posted on 25 Nov 2023 10:26 AM
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Re: I’m new to sky Q and the apps take 10+ mins to open and then they won’t work from there.
Hi there! Thank you for escalating this. We have sent an invite to Ianp2.
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