I’m getting no satellite signal

[gurmit1]

I'm sky isn't working , reset box and still getting no signal ?

[GD1]

@gurmit1  Work through this link https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-live-tv/no-satellite-signal/articl...  once you get to the end you should be able to book an engineer.

[Shabana11]

I reset my box still not getting any signals.

[PandJ2020]

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@Shabana11 wrote:

I reset my box still not getting any signals.

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See post #2

Sounds like you need a Sky engineer to check it

[Sp60]

Still not getting any signal

[Daniel0210]

@Sp60 

No signal or no satellite signal?

If a message is displaying ”No signal” it tends to be from your TV not being on the correct input (check the HDMI cable between the Sky Q box and your TV)

Any “no satellite signal” message relates to your Sky box.

Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.

A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company.