29 Jul 2023 04:34 PM
Watching cricket on Sky Sports .I have set the resolution to 2160 but it does not seem to want to stay in this setting. I get the message on screen to press the red button to watch in UHD. When I go back into settings it has reverted to 1080. Any suggestions would be welcome
29 Jul 2023 05:39 PM
Posted by a Superuser, not a Sky employee. Find out more
@Chissie wrote:
Watching cricket on Sky Sports .I have set the resolution to 2160 but it does not seem to want to stay in this setting. I get the message on screen to press the red button to watch in UHD. When I go back into settings it has reverted to 1080. Any suggestions would be welcome
@Chissie Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
29 Jul 2023 07:10 PM
Thanks I will try that
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion