29 Jul 2023 06:37 AM
I currently have three sky q boxes set up, I no longer need two of them. How do I cancel the extra two and arrange a return of them. ?
29 Jul 2023 06:48 AM - last edited: 29 Jul 2023 06:49 AM
Posted by a Superuser, not a Sky employee. Find out more@Ed87a
Sky TV
~ To remove part of your package, in your case Sky Multiscreen, you will need to contact Sky. You can’t do it via the forum. Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.
If you cancel correctly you should receive a confirmation email from Sky.
If you’re cancelling Multiscreen don’t forget to keep you proof of posting indefinitely when you return the mini boxes. Return packaging will be sent out towards the end of your notice period.
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