I have sky sports football only but today it asked me to pay £4 to upgrade

[Raman]

Hello my contract has sky sports football only but today I had to pay £4 extra per month to upgrade to watch premier league football. Please explain why please ring me I am not happy about this 

[PandJ2020]

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@Raman wrote:

Please explain why please ring me I am not happy about this 

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No one is going to call you from a post here - we're other customers not Sky customer services.

Which subscription do you have?

[Laing1]

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@Raman wrote:

Hello my contract has sky sports football only but today I had to pay £4 extra per month to upgrade to watch premier league football. Please explain why please ring me I am not happy about this 

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@Raman Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.

what Sky sports packages do you have 

[nigea99]

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@Raman wrote:

Hello my contract has sky sports football only but today I had to pay £4 extra per month to upgrade to watch premier league football. Please explain why please ring me I am not happy about this 

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hi @Raman 

Is it possible that you tried accesing the UHD channel without having the UHD addon  - the £4 prompt may well be to upgrade to UHD 

[xenon81]

If you have a single channel sports subscription for Sky Sports Football then you won't be able to watch Sky Sports Premier League which is a different channel.

The £4 extra will give you the full Sky Sports subcription.

[nigea99]

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@xenon81 wrote:

If you have a single channel sports subscription for Sky Sports Football then you won't be able to watch Sky Sports Premier League which is a different channel.

The £4 extra will give you the full Sky Sports subcription.

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Personally I suspect it would cost more to upgrade to full SKY SPorts from a single channel

£4 is the standard charge for the  UHD add on so, personally I think that more likely

[xenon81]

Sky Sports Premier League isn't a  UHD channel (only Main Event) so it wouldn't be requiring that.

[nigea99]

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@xenon81 wrote:

Sky Sports Premier League isn't a  UHD channel (only Main Event) so it wouldn't be requiring that.

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Although there is not a dedicated UHD Premier League channel, I believe many games are shown in UHD  (possibly nowadays via Main Event channel for the duration of  the game)  thus allowing   those with a UHD sub to watch in UHD  - just like they could before Main Event launched as UHD dedicated channel

[oj01]

@Raman Was this only during the Arsenal - Man City match?

It could be because, today, Sky Sports Football showed this PL Game with a different camera angle. Maybe it was only made available to Sky Sports PL/Full Sports subscribers.