01 May 2024 04:38 PM
I have sky essentials and I am unable to catch up on channel 5
01 May 2024 05:07 PM - last edited: 01 May 2024 05:09 PM
Posted by a Superuser, not a Sky employee. Find out more
@Mhairi1 wrote:
I have sky essentials and I am unable to catch up on channel 5
Hi @Mhairi1
If it is channel 5 HD content then I'm afraid you will not be able to access it with the Sky Essentials package. You will be able to view SD however.
For some reason Ch 5 HD and some Ch 4 HD have decided that these in HD need the Sky HD add on.
01 May 2024 05:59 PM
Old fella , thank you so much for your assistance. I changed the format to SD on each episode I wished to download and it worked
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