I have sky’ Q mini box in my bedroom. Currently all it is showing is the continuous advert for sky Q

[CokesGreen]

The TV only shows the continuous Q advert. Home button not doing anything at all

[TimmyBGood]

@CokesGreen 

That would typically be due to the remote control losing its pairing with the box (or being otherwise unfunctional)

The first thing to try is relinking it.

[TimmyBGood]

@CokesGreen 

https://www.sky.com/help/articles/setting-up-q-remote 

[oldfella]

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@CokesGreen wrote:

The TV only shows the continuous Q advert. Home button not doing anything at all

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Hi @CokesGreen 

Try rebooting the mini box

To reboot press Standby on your mini remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky mini box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your mini remote or if this is not working press the standby button on the front of the mini box (Amber led)

note: some features may take up to 5 minutes to return.

If you had to press the standby button on the front of the mini to turn it on then with the mini box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.