Discussion topic: I have sky Q. It has stopped recognising the Wi-Fi

This message was authored by: D+Page · ‎03 Aug 2023

Message on screen is 'it looks like we don't have an internet connection' .

we have internet that is working for all our other devices.
we have switched off the sky and switched off our Wi-Fi and then switched them back on but still the same message

This message was authored by: lettice · ‎03 Aug 2023

Have a read and follow therough the steps from Step 4 of this Sky Q connectivity article;

Sky Help | Sky.com

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

Discussion topic: I have sky Q. It has stopped recognising the Wi-Fi

I have sky Q. It has stopped recognising the Wi-Fi

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