I have sky Glass and running sky Q.

[billy2988]

I have sky glass as my tv and have sky q connected to it. Only on sky q the tv turns off  to standby. I have change the setting to off on sky glass. ??

[Tom-W19]

Hi @billy2988 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @billy2988 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
 

[Raider999]

@billy2988 I don't understand this - from your post you have skyQ and glass - it is my understanding that you cannot have both.

[Ecosse]

Are you paying for 2 SKY subscriptions?  1 for Glass TV and a 2nd for SKY Q?  I was not aware this was possible, even an option.

[oj01]

---

@Raider999 wrote:

@billy2988 I don't understand this - from your post you have skyQ and glass - it is my understanding that you cannot have both.

---

I assume they canceled the subscription part of Sky Glass and took out a Sky Q subscription, which is allowed.