I have recently moved to Sky Q. I disposed of the old hd box myself. Will I be charged by sky.

[SLC87]

I have recently moved to Sky Q. 

Sky have sent a text asking me to return the old Sky hd box (over 20 years old). I did not realise I had to send the box back and disposed of it along with the satellite dish at the local recycling centre . Will I be charged for not retuning the equipment. Did not realise I had to return the item as engineer asked me to get rid of it.

[Chodley · Accepted solution]

No. Only Q hardware needs to be returned to Sky.

You probably could have sold it though.

[Laing1]

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@SLC87 wrote:

I have recently moved to Sky Q. 

Sky have sent a text asking me to return the old Sky hd box (over 20 years old). I did not realise I had to send the box back and disposed of it along with the satellite dish at the local recycling centre . Will I be charged for not retuning the equipment. Did not realise I had to return the item as engineer asked me to get rid of it.

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@SLC87 I'm a bit confused you say you got rid of your satellite dish but you need that for Sky Q as Sky Q is a satellite based system or did you get a new dish when Q was installed.

It's Sky Stream that doesn't use satellite technology so have you got Sky Q or Sky Stream 

[nigea99]

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@Laing1 wrote:

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@SLC87 wrote:

I have recently moved to Sky Q. 

Sky have sent a text asking me to return the old Sky hd box (over 20 years old). I did not realise I had to send the box back and disposed of it along with the satellite dish at the local recycling centre . Will I be charged for not retuning the equipment. Did not realise I had to return the item as engineer asked me to get rid of it.

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@SLC87 I'm a bit confused you say you got rid of your satellite dish but you need that for Sky Q as Sky Q is a satellite based system or did you get a new dish when Q was installed.

It's Sky Stream that doesn't use satellite technology so have you got Sky Q or Sky Stream 

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@Laing1  I am guessing the engineer installed a new dish (like they did for me  when I changed over) and left the old one they took down  for @SLC87 to dispose of