I have recently connectivity issues with my Sky Q box,tried everything nothing .

[Cazamena]

Skyq box not connecting to router has always work then yesterday message to check network connection status to reset, I can't even get anything to reset on screen I have tried resetting box router nothing HELP!!😩😩

[Quoman7]

---

@Cazamena wrote:

Skyq box not connecting to router has always work then yesterday message to check network connection status to reset, I can't even get anything to reset on screen I have tried resetting box router nothing HELP!!😩😩

---

Hi @Cazamena Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

[Cazamena · Accepted solution]

Tried this still not worked😩😩