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Discussion topic: I have received my new Sky a box and can’t work the remote to get service
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This message was authored by: Rajsingh
Message posted on 19 May 2024 09:06 PM
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I have received my new Sky a box and can’t work the remote to get service
Sky Q on glass to is not working
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This message was authored by: oldfella
Posted by a Superuser, not a Sky employee.
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Message posted on 19 May 2024 09:56 PM
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Re: I have received my new Sky a box and can’t work the remote to get service
@Rajsingh wrote:
Sky Q on glass to is not working
Hi @Rajsingh
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
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