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Discussion topic: I have received a returns box but don’t know what I have to return can you help please

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This message was authored by Fitzy21 This message was authored by: Fitzy21

I have received a returns box but don’t know what I have to return can you help please

Please advise what I neeed to return in the returns box

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I have received a returns box but don’t know what I have to return can you help please

Posted by a Superuser, not a Sky employee. Find out more

@Fitzy21 
You aren’t addressing Sky Customer Services here. We are mainly customers so Sky won’t automatically contact you based on your post. It depends on what you've cancelled. If you've cancelled Q, then the Sky Q box, any mini boxes, power leads and remotes. Make sure you obtain proof of posting and keep it indefinitely. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by lettice This message was authored by: lettice

Re: I have received a returns box but don’t know what I have to return can you help please

Posted by a Superuser, not a Sky employee. Find out more

For Sky Q, you will need to return your main Sky Q box, any Sky Q mini boxes, their power leads and remote controls.

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Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
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