I have received a new mini box, all connected but the ITVX app is missing

[Malcolm99]

Sky mini box is missing itvx

[nigea99]

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@Malcolm99 wrote:

Sky mini box is missing itvx

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Hi @Malcolm99 

Try following the link to ensure the Software is up to date & to refresh the apps.

Software/Apps Update 

Please note the step to refresh the software sometimes appears to work but does not update to the latest version initially but usually does after 2 or 3 attempts so if it hasn't updated to at least Q220 after the first attempt do try at least a couple more times

Also, please note the refresh of the apps can take up to 24hr or so