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Discussion topic: I have received a new mini box, all connected but the ITVX app is missing

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This message was authored by: Malcolm99

I have received a new mini box, all connected but the ITVX app is missing

Sky mini box is missing itvx

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This message was authored by: nigea99

Re: I have received a new mini box, all connected but the ITVX app is missing

Posted by a Superuser, not a Sky employee. Find out more

@Malcolm99 wrote:

Sky mini box is missing itvx


Hi @Malcolm99 

 

Try following the link to ensure the Software is up to date & to refresh the apps.

 

Software/Apps Update 

 

Please note the step to refresh the software sometimes appears to work but does not update to the latest version initially but usually does after 2 or 3 attempts so if it hasn't updated to at least Q220 after the first attempt do try at least a couple more times

 

Also, please note the refresh of the apps can take up to 24hr or so

 

 

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