I have " no signal" the light is orange not green. I have switched everything off, waited, switched

[4Jezra]

I switched everything off  and  then back on. But no change.

[Daniel0210]

@4Jezra 
”No signal” tends to be a message from your TV (in which case check the cables going to the TV). A “no satellite signal” message relates to your Sky box.

If it displays no satellite signal take a look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. Just to make you aware, if you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.

[oldfella]

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@4Jezra wrote:

I switched everything off  and  then back on. But no change.

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Hi @4Jezra 

If your Q box does not have a green LEDnon the right hand side and the LED is Amber 

Then it is still in Standby.

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.