Discussion topic: I have pixelation issues with my most of my HD channel, how can I fix this

This message was authored by: Hutch2 · ‎15 Oct 2023

I have tried turning it all off and rebooting but hasn't worked and it's been like this for a month and getting worse

This message was authored by: TimmyBGood · ‎15 Oct 2023

If that's on live channels but not on-demand, the suspicion would be a dish issue. If it's on both, then HDMI problems are more likely.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Hutch2 · ‎15 Oct 2023

Just on live and from planner, if I download the same programme it's fine

This message was authored by: TimmyBGood · ‎15 Oct 2023

Then it's satellite signal reception, and you need to book an installer to investigate.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Hutch2 · ‎15 Oct 2023

Thanks thought that might be the case and tried to book an engineer but got sent here when I tried to ring them. Will try again

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