I have one older style HD box but want to upgrade to 1 sky q box but I can’t see that option

[Perry1986-2009]

I have one older style HD box but want to upgrade to 1 sky q box but I can’t see that option But keeps telling me to add multiroom? I want to save money on my subscription which looks like sky q will do for me but I don't need multi room 

[Quoman7]

---

@Perry1986-2009 wrote:

I have one older style HD box but want to upgrade to 1 sky q box but I can’t see that option But keeps telling me to add multiroom? I want to save money on my subscription which looks like sky q will do for me but I don't need multi room 

---

Hi @Perry1986-2009 You will need to call SKY and talk to an advisor, if you want to upgrade to SKYQ from SKY+

You will need an engineer visit to install your SKYQ equipment, and change the LNB on your current dish.

Click on the link Here for more information about changing platforms.

[Perry1986-2009]

Thank you for coming back to me. I thought that would be the case, just didn't want to be sat on hold for ages 🤣

[Quoman7]

---

@Perry1986-2009 wrote:

Thank you for coming back to me. I thought that would be the case, just didn't want to be sat on hold for ages 🤣

---

@Perry1986-2009 If you call early morning you can usually get through faster.

[TimmyBGood]

@Perry1986-2009 

As an existing subscriber you are probably being shown the 'VIP Upgrade' which has no up-front cost but does include a mandatory Mini box and so has an increased monthly subscription.

[nigea99]

hi @Perry1986-2009 

In addition to what the others have advised, you may have done your research on the move to SKY Q but just in case you may havemissed some aspects, I will post a link to some notes I have put together for people considering moving:

SKY HD to SKY Q