I have no sound or picture when selecting a channel

[Pat37]

I have no sound or picture when selecting a channel. HELP

[Padam_Padam]

---

@Pat37 wrote:

I have no sound or picture when selecting a channel. HELP

---

Is your TV on the correct HDMI input which the Sky Q box is attached to?

Try turning both the TV and Sky Q box off at the wall for a minute then power them back on and see if that helps. 

[Daniel0210]

@Pat37 

Any error message on the screen? 

[RGM67]

I issues today as well. Digitised pitchure scrambled sound then nothing. No signal the at 60 and back to no signal within seconds. Tried all turned usual fixes off on reset ect ect nothing works. Honestly it hasn't been right since that solar storm last month. 

[PandJ2020]

---

@RGM67 wrote:

I issues today as well. Digitised pitchure scrambled sound then nothing. No signal the at 60 and back to no signal within seconds. Tried all turned usual fixes off on reset ect ect nothing works. Honestly it hasn't been right since that solar storm last month. 

---

More likely your dish alignment that needs checking.

[RGM67]

It's now working 100%, done nothing different just had to watch free view all afternoon