Discussion topic: I have just rejoined Sky and my box arrived but there is no viewing card or Wi-Fi connection box
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Message posted on 15 Sep 2023 06:13 PM
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I have just rejoined Sky and my box arrived but there is no viewing card or Wi-Fi connection box
I have no viewing card or Wi-Fi connection for my new Sky box
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Message posted on 16 Sep 2023 06:57 AM
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Re: I have just rejoined Sky and my box arrived but there is no viewing card or Wi-Fi connection box
If you left Sky Q fairly recently Sky will have expected you to have retained the viewing card from your old box. You will need to call Sky to order a replacement which is sent in the post.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 16 Sep 2023 11:42 AM
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Re: I have just rejoined Sky and my box arrived but there is no viewing card or Wi-Fi connection box
@Alepenkye wrote:
I have no viewing card or Wi-Fi connection for my new Sky box
@Alepenkye how long ago did you leave Sky ? as @Daniel0210 states if it was in the last year Sky expects you to have kept the viewing card
Before you left Sky did you previously have Sky Q if you did not have Sky Q previously then you may have received a new router and an engineer would bring your boxes.
Can you give us more information as to what you had previously
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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