I have just recieved a new sky q box( the other one was faulty) and i get a no network message on so

[Jender58]

I have just recieved a replacement sky q box but it has the message no network connection on some channels but works on others   .. any ideas before i request an engineer

[Invisiblename]

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@Jender58 wrote:

I have just recieved a replacement sky q box but it has the message no network connection on some channels but works on others   .. any ideas before i request an engineer

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Do you mean "No Satellite Signal"?

[Jender58]

Yes  spoke to sky they say its a problem with sky dish

[Invisiblename]

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@Jender58 wrote:

Yes  spoke to sky they say its a problem with sky dish

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Have a look at this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
but you may end up needing to arrange an engineer to check your dish isn't out of alignment.