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Discussion topic: I have got no satellite sky q on my mini box upstairs its saying no satellite signal

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This message was authored by Snooker77 This message was authored by: Snooker77

I have got no satellite sky q on my mini box upstairs its saying no satellite signal

I have no satellite signal on my sky q mini dish upstairs

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This message was authored by GD1 This message was authored by: GD1

Re: I have got no satellite sky q on my mini box upstairs its saying no satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Snooker77  Sky Q minis don't connect to a dish at all,  have you tried unplugging the main Q box & the min i, then plug the main Q box in, allow to fiully reboot, then repeat with the mini.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Quoman7 This message was authored by: Quoman7

Re: I have got no satellite sky q on my mini box upstairs its saying no satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Snooker77 wrote:

I have no satellite signal on my sky q mini dish upstairs


Hi @Snooker77 as suggested:-

Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, then do the same with any Mini boxes?

 

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