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Discussion topic: I have four Sky Q mini boxes and none of them are responding to their remote controls.

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This message was authored by Caja1 This message was authored by: Caja1

I have four Sky Q mini boxes and none of them are responding to their remote controls.

I have four Sky Q Mini boxes and none of them are responding to their remote controls

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I have four Sky Q mini boxes and none of them are responding to their remote controls.

Posted by a Superuser, not a Sky employee. Find out more

@Caja1 

 

Fully reboot the main Q box (remove and return power) and then do the same with each Mini in turn.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by oldfella This message was authored by: oldfella

Re: I have four Sky Q mini boxes and none of them are responding to their remote controls.

Posted by a Superuser, not a Sky employee. Find out more

@Caja1 wrote:

I have four Sky Q Mini boxes and none of them are responding to their remote controls


Hi @Caja1 

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
With the mini box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.

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