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Discussion topic: I have certain chanells that are showing " No Satelite Signal" whilst many others a working perfectl

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This message was authored by Lewisham21 This message was authored by: Lewisham21

I have certain chanells that are showing " No Satelite Signal" whilst many others a working perfectl

The missing chanels include: 

Chanel 5, Sky History, ITV 2, Sky Comedy, Dave, Talking Pictures and many more....

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I have certain chanells that are showing " No Satelite Signal" whilst many others a wo

Posted by a Superuser, not a Sky employee. Find out more

@Lewisham21 
If a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. After that look at the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: I have certain chanells that are showing " No Satelite Signal" whilst many others a wo

Posted by a Superuser, not a Sky employee. Find out more

https://www.sky.com/help/articles/sky-tv-no-satellite-signal

likely to be your dish alignment

I am just another Sky customer and my views are my own
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