Discussion topic: I have been having problems overvthe ladt few weeks with thevsystem notbrecirding things saying reco

This message was authored by: grandarobb · ‎04 Jul 2024

I have been having g problems for the last few weeks with failure to record programmes, can't pause orvrewi d TV and now I have a totally black screen no sound this is not on . It is unacceptable

This message was authored by: Laing1 · ‎04 Jul 2024

@grandarobb wrote:

I have been having g problems for the last few weeks with failure to record programmes, can't pause orvrewi d TV and now I have a totally black screen no sound this is not on . It is unacceptable

@grandarobb The first thing to try if you have not done so is rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: I have been having problems overvthe ladt few weeks with thevsystem notbrecirding things saying reco

I have been having problems overvthe ladt few weeks with thevsystem notbrecirding things saying reco

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Re: I have been having problems overvthe ladt few weeks with thevsystem notbrecirding things saying

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