I have an error message- hard disk drive error. Can’t get recorded programs apps of Q box to work

[LLB24]

Hard **bleep** drive error. How do I fix it?

[TimmyBGood]

@LLB24 

Try the reset(s) suggested here:

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages 

If those don't work, Sky will swap out the box: remember to keep hold of the Viewing Card

[England24]

My sky hard disk drive is not working 

[Ratbag7]

No recordings are working and play or pause won't work

[Laing1]

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@England24 wrote:

My sky hard disk drive is not working 

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@England24 try the link in the post above yours

[Laing1]

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@Ratbag7 wrote:

No recordings are working and play or pause won't work

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@Ratbag7 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions