Discussion topic: I have a new mine sky Q box its all connected but it states i dont subscibe to this channel
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Message posted on 12 Jul 2023 11:48 AM
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I have a new mine sky Q box its all connected but it states i dont subscibe to this channel
It says please check your subscription entitles you to view this channel on this box. Otherwise if you're using this box for the first time, please wait a few minutes.
I wait, nothing
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Message posted on 12 Jul 2023 01:23 PM
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Re: I have a new mine sky Q box its all connected but it states i dont subscibe to this channel
I have exactly the same issue and have upgraded the software.
no difference
Message posted on 12 Jul 2023 03:53 PM
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Re: I have a new mine sky Q box its all connected but it states i dont subscibe to this channel
I ahve the same - do you ahve any progress?
Message posted on 12 Jul 2023 04:13 PM
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Re: I have a new mine sky Q box its all connected but it states i dont subscibe to this channel
No progress. I even spoke to a Sky engineer who said they would 'send a reset/match command' and to wait a while. 3 hours and nothing.
Message posted on 12 Jul 2023 04:43 PM
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Re: I have a new mine sky Q box its all connected but it states i dont subscibe to this channel
This has now been resolved. I had to call Sky technicians and they have sent the match command and after 3 hours it's now fixed.
Message posted on 12 Jul 2023 05:11 PM
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Re: I have a new mine sky Q box its all connected but it states i dont subscibe to this channel
Thanks.
Mine resolved too when I turned the main TV on.
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