05 Jun 2023 10:43 AM
For the past 4/5days i have not had a proper picture on any channels , there is a message banner saying there are technical issuses with my dish
05 Jun 2023 10:51 AM
Posted by a Superuser, not a Sky employee. Find out more05 Jun 2023 01:21 PM
@oldfella ive tried everything i have even tried to phone SKY and the message says that THEY are also having technical issues.
The message reads: This channel is currently affected by a problem with your satellite signal. For help press ? . Great entertainment is still available via your tRecordings, On Demand and Apps
05 Jun 2023 01:27 PM
Posted by a Superuser, not a Sky employee. Find out more@Qs You need an engineer out to look at the dish, you should be able to book one by calling back.
05 Jun 2023 02:00 PM - last edited: 05 Jun 2023 02:05 PM
Posted by a Superuser, not a Sky employee. Find out more
@Qs wrote:
@oldfella ive tried everything i have even tried to phone SKY and the message says that THEY are also having technical issues.
The message reads: This channel is currently affected by a problem with your satellite signal. For help press ? . Great entertainment is still available via your tRecordings, On Demand and Apps
Hi @Qs
If this is on all channels then it's best to contact Sky for an Engineer to check your dish alignment and LNB.
Work through the following link and you should be able to book an Engineer Online
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q-do-you-live-in-a-flat
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