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Discussion topic: I have a 2nd sky box in bedroom, wireless bur have an error MR001

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This message was authored by JackLauner This message was authored by: JackLauner

I have a 2nd sky box in bedroom, wireless bur have an error MR001

My 2nd sky box isn't connection and I have an MR001 error showing

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This message was authored by Laing1 This message was authored by: Laing1

Re: I have a 2nd sky box in bedroom, wireless bur have an error MR001

Posted by a Superuser, not a Sky employee. Find out more

@JackLauner wrote:

My 2nd sky box isn'@t connection and I have an MR001 error showing


@JackLauner Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

rebooting your mini box


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by K.L.Richards This message was authored by: K.L.Richards

Re: I have a 2nd sky box in bedroom, wireless bur have an error MR001

Alot of posts on this. I had the same problem yesterday after Sky help got me to factory reset my router (which wasnt needed).

 

Anyway, after battling to sort the MR001 issue with my mini boxes not connecting to the main box, I remembered that for them to connect using the MPS button, they have to connect to a 2.4Ghz Wifi channel. If your Sky Router is set to combine the 2.4 & 5Ghz band into one SSID, then you have to disable the 5 GHZ band first. You can then connect the mini boxes, by following the onscreen intrsuctions using the MPS button. When they are connected you can re-enable the 5Ghz channel on the router.

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