17 Sep 2023 12:28 PM
My 2nd sky box isn't connection and I have an MR001 error showing
17 Sep 2023 05:01 PM
Posted by a Superuser, not a Sky employee. Find out more
@JackLauner wrote:
My 2nd sky box isn'@t connection and I have an MR001 error showing
@JackLauner Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then
rebooting your mini box
12 Dec 2023 12:38 PM
Alot of posts on this. I had the same problem yesterday after Sky help got me to factory reset my router (which wasnt needed).
Anyway, after battling to sort the MR001 issue with my mini boxes not connecting to the main box, I remembered that for them to connect using the MPS button, they have to connect to a 2.4Ghz Wifi channel. If your Sky Router is set to combine the 2.4 & 5Ghz band into one SSID, then you have to disable the 5 GHZ band first. You can then connect the mini boxes, by following the onscreen intrsuctions using the MPS button. When they are connected you can re-enable the 5Ghz channel on the router.
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