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Discussion topic: I have HD so why am I being asked to press red button to upgrade

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Mags-B
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I have HD so why am I being asked to press red button to upgrade

‎13 Jan 2025 05:37 PM

I've sky Q, Signature, HD, multi room, discovery plus and Disney. I started to watch Lockerbie today but after three episodes I was asked to press the red button on my control to upgrade why?

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MightyQuinn
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Re: I have HD so why am I being asked to press red button to upgrade

‎13 Jan 2025 05:48 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mags-B   Which version of Lockerbie, which channel? Why mention Discovery+ and Disney. Is this a particular programme that you are streaming?

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oldfella
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Re: I have HD so why am I being asked to press red button to upgrade

‎13 Jan 2025 06:00 PM

Posted by a Superuser, not a Sky employee. Find out more
@Mags-B wrote:

I've sky Q, Signature, HD, multi room, discovery plus and Disney. I started to watch Lockerbie today but after three episodes I was asked to press the red button on my control to upgrade why?

Hi @Mags-B 

Are you sure you haven't selected a UHD version??

Although you have HD;  Lockerbie is also in UHD

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