I have Disney on my sky account but it won't let me on it

[SophieB91]

I have Disney linked to my sky but it won't let me log in 

[oldfella]

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@SophieB91 wrote:

I have Disney linked to my sky but it won't let me log in 

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Hi @SophieB91 

@When you set up your Disney Account you would have to had set up an Email address and password.

 Are you sure that are using the correct details?