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Discussion topic: I have 3 mini Q boxes. One of them is not working this morning. It shows everything is connected.

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This message was authored by: Yoshi123

Message posted on ‎29 May 2023 02:10 PM

I have 3 mini Q boxes. One of them is not working this morning. It shows everything is connected.

I've reset the box successfully connected to the internet the main Q box etc. but it still doesn't work.  It was working fine yesterday.  I'm baffled, nothings changed ?  

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Avatar for Deedee36
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Superuser
This message was authored by: Deedee36

Message posted on ‎29 May 2023 02:16 PM

Re: I have 3 mini Q boxes. One of them is not working this morning. It shows everything is connect

Posted by a Superuser, not a Sky employee. Find out more

@Yoshi123 are you getting any kind of message onscreen,or do you mean your box will not turn on??

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“Trying to help improve sky glass”
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This message was authored by: Daniel0210

Message posted on ‎29 May 2023 02:17 PM

Re: I have 3 mini Q boxes. One of them is not working this morning. It shows everything is connect

Posted by a Superuser, not a Sky employee. Find out more

@Yoshi123 

Have you rebooted the main Sky Q box and when that's back up and running then do the same for the mini boxes? 


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