0

Discussion topic: I have 3 mini Q boxes. One of them is not working this morning. It shows everything is connected.

Reply
Avatar for Yoshi123
Level 1 icon
What's this?
This message was authored by: Yoshi123

Message posted on ‎29 May 2023 02:10 PM

I have 3 mini Q boxes. One of them is not working this morning. It shows everything is connected.

I've reset the box successfully connected to the internet the main Q box etc. but it still doesn't work.  It was working fine yesterday.  I'm baffled, nothings changed ?  

Report post
Post 1 of 3
395 Views
0 Likes
Reply
Reply

All Replies

Avatar for Deedee36
Level 10 icon
What's this?
Superuser
This message was authored by: Deedee36

Message posted on ‎29 May 2023 02:16 PM

Re: I have 3 mini Q boxes. One of them is not working this morning. It shows everything is connect

Posted by a Superuser, not a Sky employee. Find out more

@Yoshi123 are you getting any kind of message onscreen,or do you mean your box will not turn on??

……
……
……
……
“Trying to help improve sky glass”
Report post
Post 2 of 3
392 Views
0 Likes
Reply
Confetti Ring
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎29 May 2023 02:17 PM

Re: I have 3 mini Q boxes. One of them is not working this morning. It shows everything is connect

Posted by a Superuser, not a Sky employee. Find out more

@Yoshi123 

Have you rebooted the main Sky Q box and when that's back up and running then do the same for the mini boxes? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 3 of 3
390 Views
Reply
Reply