I have 2 remotes and I can only use one why

[Mi-Mi-123]

Why is I can not have my second remote connected to my sky box

[nigea99]

hi @Mi-Mi-123 

You can use 2 remotes but only one can be connected via bluetooth & thus for voice control.

Please see my reply on this as to how to set up:

https://helpforum.sky.com/t5/Sky-Q/Programming-2-remotes-for-one-TV/m-p/4153219