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Discussion topic: I have 2 multi room boxes and they are not working

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Sheenx
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I have 2 multi room boxes and they are not working

‎19 Jun 2023 10:05 AM

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Daniel0210
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Re: I have 2 multi room boxes and they are not working

‎19 Jun 2023 10:21 AM

Posted by a Superuser, not a Sky employee. Find out more

@Sheenx 

I would suggest :- 

  • reboot your router
  • then reboot your main Sky Q box
  • once that's back up and running reboot your mini boxes

 

 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I have 2 multi room boxes and they are not working

‎19 Jun 2023 10:15 AM

Posted by a Superuser, not a Sky employee. Find out more

@Sheenx 

We may need more information. Any error messages popping up? What have you tried already? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Sheenx
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Re: I have 2 multi room boxes and they are not working

‎19 Jun 2023 10:19 AM

Just blank sreen, gives me the tv menu, then when you press to go to programe i have blank screens.

Tried switching off, it goes into re boot mode then nothing

Left boxes off at one point for 24 hours and still blank

Sheenx

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: I have 2 multi room boxes and they are not working

‎19 Jun 2023 10:21 AM

Posted by a Superuser, not a Sky employee. Find out more

@Sheenx 

I would suggest :- 

  • reboot your router
  • then reboot your main Sky Q box
  • once that's back up and running reboot your mini boxes

 

 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Sheenx
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Re: I have 2 multi room boxes and they are not working

‎19 Jun 2023 10:27 AM

Done all this and it worked on one Occasion try again and it's and it's still doing the same thing it's not working

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