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Discussion topic: I had sky fibre installed yesterday and a new router fitted today. All my apps have disappeared?

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This message was authored by Mark1591 This message was authored by: Mark1591

I had sky fibre installed yesterday and a new router fitted today. All my apps have disappeared?

No Netflix, you tube etc

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: I had sky fibre installed yesterday and a new router fitted today. All my apps have disappeared?

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: I had sky fibre installed yesterday and a new router fitted today. All my apps have disappeared?

Posted by a Sky employee

We are still looking to help you @Mark1591 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
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