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Discussion topic: I had a new sky q box a week ago, ithey took my old box withe veiwing card still in it, i requested

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This message was authored by Cazbo2024 This message was authored by: Cazbo2024

I had a new sky q box a week ago, ithey took my old box withe veiwing card still in it, i requested

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: I had a new sky q box a week ago, ithey took my old box withe veiwing card still in it, i reques

Posted by a Superuser, not a Sky employee. Find out more

Hi @Cazbo2024   Telephone Sky and request a new one. This is a common mistake. 

Cazbo2024
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This message was authored by Cazbo2024 This message was authored by: Cazbo2024

Re: I had a new sky q box a week ago, ithey took my old box withe veiwing card still in it, i reques

@Mighty quin ,I've rang them twice already.

This message was authored by GD1 This message was authored by: GD1

Re: I had a new sky q box a week ago, ithey took my old box withe veiwing card still in it, i reques

Posted by a Superuser, not a Sky employee. Find out more

@Cazbo2024  As this is a customer helps customer community there isn't anything we can do other than advise to call again.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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