I had a new Sky box today. The old one was taken away but I didn’t remove my viewing card. I now do

[RPGee]

I didn't remove my Sky viewing card from my old box when it was taken away today. I now don't have one. I now can't start my new box just delivered. 

[GD1]

@RPGee  You should have removed the card from the old box before handing it over.   You'll need to call Sky to explain this and get a new card.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.