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Discussion topic: I got a new q box yesterday and today i have reset it twice and now every other channel is no satell

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This message was authored by: Muggins64

I got a new q box yesterday and today i have reset it twice and now every other channel is no satell

I received a new q box yesterday and today I have reset twice and every other channel is saying no satellite signal. 

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This message was authored by: nigea99

Re: I got a new q box yesterday and today i have reset it twice and now every other channel is no sa

Posted by a Superuser, not a Sky employee. Find out more

@Muggins64 wrote:

I received a new q box yesterday and today I have reset twice and every other channel is saying no satellite signal. 


do you have your own dish or are you fed by a communal system ?

 

If fed by a communal system after a reset, you may need to check/change the LNB type to SCR - this is in an engineer's menu

 

To access it :

press Home
Scroll to Settings - but do not press enter/select at this point
Press 0 0 1 in sequence followed by the Enter/ select button
you should now get the engineer's menu

Select the LNB Type & set to SCR if necessary

 

After changing the LNB type power down  (switch off at mains or unplug) your SKY Q box and restart it for the change to come into effect

 

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