I get sound but no picture

[Charliew90]

On screen it says hdmi no source but everything is connected and I am getting sound.

if I plug my laptop via hdmi to the projector I get sky via sky go

[TimmyBGood]

@Charliew90 

That might suggest the Sky box is outputting a signal at too high a resolution for either the projector or the HDMI cable.

[Chodley]

Is the sound coming from a different device?

[Charliew90]

It comes via a TV box into remote speakers and woofer

[Chodley]

What is a "TV box"?

[Charliew90]

It is an onkyo av receiver

[Chodley]

Ok so that term I do recognise 🙂

Can it handle 4k?

[Charliew90]

It always has done just stopped working suddenly. I suspect that the video card may have stopped working?

[MightyQuinn]

Hi @Charliew90   Have you tried Sky Q box direct to TV as a test? I should say, power reboot the Sky Q box first.

[Charliew90]

No sadly not as I don't have a TV. I might try that if I can borrow one

[Chodley]

Same theory to the projector though

and try the home-1080-home thing to drop the res in case that's an issue