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Discussion topic: I dont want to renew my contract on 7th may 2024 as i can get a better deal with sky as a new custom

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This message was authored by JohnS2 This message was authored by: JohnS2

I dont want to renew my contract on 7th may 2024 as i can get a better deal with sky as a new custom

My account is set up in my ex's name and I don't want it renewing on 7th May 2024 as it will go up in price and I want it in my name. I am happy to set up a new deal with sky as a new customer (as directed by a sky salesperson on the high street who said I can get my current package for £39. I am currently paying £53 and this is set to rise on 7th May 

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This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: I dont want to renew my contract on 7th may 2024 as i can get a better deal with sky as a new cu


@JohnS2 wrote:

My account is set up in my ex's name and I don't want it renewing on 7th May 2024 as it will go up in price and I want it in my name. I am happy to set up a new deal with sky as a new customer (as directed by a sky salesperson on the high street who said I can get my current package for £39. I am currently paying £53 and this is set to rise on 7th May 


You'll need to cancel the account in your ex's name then. 

https://www.sky.com/help/articles/cancel-sky-tv 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I dont want to renew my contract on 7th may 2024 as i can get a better deal with sky as a new cu

Posted by a Superuser, not a Sky employee. Find out more

@JohnS2 

Your ex will have to cancel their subscription then. You can't do it. They will have to return any loaned equipment to Sky and then you'll be able to order in your name whereby new equipment will be delivered. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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