Discussion topic: I don’t seem to be able to get catch up or on demand

This message was authored by: Jenniferann58 · ‎22 Aug 2024

I have no catch up or on demand tv

This message was authored by: Daniel0210 · ‎22 Aug 2024

Do you have the HD add on? If not please try changing the default download preference from HD to SD in

Main Menu > Settings > Setup > Preferences

If you do have the HD add on or the above does not fix the issue post again on this thread so we can potentially escalate your post to Sky. Sky will then try to refresh the viewing card which sometimes needs a couple of attempts. This link explains more:

https://www.sky.com/help/articles/call-to-upgrade-downloading-on-demand#q-help-articles

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Doc5907 · ‎22 Aug 2024

@Jenniferann58 wrote:
I have no catch up or on demand tv

@Jenniferann58

could be your box is not connecting to the internet. Try the following

Sky Q connectivity problems | Sky Help | Sky.com | Sky Help | Sky.com

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Sky Q 1TB UHD
LG TV
Sky Mobile
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Discussion topic: I don’t seem to be able to get catch up or on demand

I don’t seem to be able to get catch up or on demand

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