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Discussion topic: I do not have sky but you send me codes

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Avatar for Ezzica1
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This message was authored by: Ezzica1

Message posted on ‎11 Feb 2024 11:43 AM

I do not have sky but you send me codes

I have not got a sky box but I keep getting verification codes? Why?

I did have a box lost in the post and the person who has it may be illegally trying to log in?

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎11 Feb 2024 01:14 PM

Re: I do not have sky but you send me codes

Posted by a Superuser, not a Sky employee. Find out more

@Ezzica1 

What services from Sky do you have ?

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Avatar for MightyQuinn
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This message was authored by: MightyQuinn

Message posted on ‎11 Feb 2024 01:20 PM

Re: I do not have sky but you send me codes

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ezzica1   We haven't sent you any codes! We are all customers like yourself.

Welcome to the Sky Community

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Avatar for Chodley
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This message was authored by: Chodley

Message posted on ‎11 Feb 2024 06:45 PM

Re: I do not have sky but you send me codes

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Did you get the missing box replaced? I don't think a sky Q box on its own would give a login attempt for a SkyID. Don't think they are linked to your account in any way until you set them up with your viewing card and that doesn't use a password

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Avatar for Laing1
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This message was authored by: Laing1

Message posted on ‎11 Feb 2024 08:21 PM

Re: I do not have sky but you send me codes

Posted by a Superuser, not a Sky employee. Find out more

@Ezzica1 Is this a Sky stream puk ? as they need to be activated on you account and also use verification codes 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
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Avatar for twilight+princess
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This message was authored by: twilight+princess

Message posted on ‎13 Feb 2024 07:40 PM

Re: I do not have sky but you send me codes

Posted by a Superuser, not a Sky employee. Find out more

Two possibilities, either someone has your Sky log in details but is being prevented from signing in due to 2 factor authentication or someone has added a phone number to their account & mistyped the digits so that they match your number, if they turned on 2fa then their codes will be sent to that mis-entered number.

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