0

Discussion topic: I do not have sky but you send me codes

Reply
This message was authored by Ezzica1 This message was authored by: Ezzica1

I do not have sky but you send me codes

I have not got a sky box but I keep getting verification codes? Why?

I did have a box lost in the post and the person who has it may be illegally trying to log in?

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: I do not have sky but you send me codes

Posted by a Superuser, not a Sky employee. Find out more

@Ezzica1 

What services from Sky do you have ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: I do not have sky but you send me codes

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ezzica1   We haven't sent you any codes! We are all customers like yourself.

This message was authored by Chodley This message was authored by: Chodley

Re: I do not have sky but you send me codes

Posted by a Superuser, not a Sky employee. Find out more

Did you get the missing box replaced? I don't think a sky Q box on its own would give a login attempt for a SkyID. Don't think they are linked to your account in any way until you set them up with your viewing card and that doesn't use a password

This message was authored by Laing1 This message was authored by: Laing1

Re: I do not have sky but you send me codes

Posted by a Superuser, not a Sky employee. Find out more

@Ezzica1 Is this a Sky stream puk ? as they need to be activated on you account and also use verification codes 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by twilight+princess This message was authored by: twilight+princess

Re: I do not have sky but you send me codes

Two possibilities, either someone has your Sky log in details but is being prevented from signing in due to 2 factor authentication or someone has added a phone number to their account & mistyped the digits so that they match your number, if they turned on 2fa then their codes will be sent to that mis-entered number.

Virginia.
Diamond Sky VIP member.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion