11 Feb 2024 11:43 AM
I have not got a sky box but I keep getting verification codes? Why?
I did have a box lost in the post and the person who has it may be illegally trying to log in?
11 Feb 2024 01:14 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat services from Sky do you have ?
11 Feb 2024 01:20 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Ezzica1 We haven't sent you any codes! We are all customers like yourself.
11 Feb 2024 06:45 PM
Posted by a Superuser, not a Sky employee. Find out moreDid you get the missing box replaced? I don't think a sky Q box on its own would give a login attempt for a SkyID. Don't think they are linked to your account in any way until you set them up with your viewing card and that doesn't use a password
11 Feb 2024 08:21 PM
Posted by a Superuser, not a Sky employee. Find out more@Ezzica1 Is this a Sky stream puk ? as they need to be activated on you account and also use verification codes
13 Feb 2024 07:40 PM
Two possibilities, either someone has your Sky log in details but is being prevented from signing in due to 2 factor authentication or someone has added a phone number to their account & mistyped the digits so that they match your number, if they turned on 2fa then their codes will be sent to that mis-entered number.
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