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This discussion topic has been answered Discussion topic: I’d like to order a new remote please

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This message was authored by: Tolulope1

I’d like to order a new remote please

Hello, 

I just broke my sky Q remote can I please get a new one sent out to me. Thank you


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This message was authored by: GD1 Answer

Re: I’d like to order a new remote please

Posted by a Superuser, not a Sky employee. Find out more

@Tolulope1 wrote:

Hello, 

I just broke my sky Q remote can I please get a new one sent out to me. Thank you


I'm afriad the forum can't send you anything as we are all customers here.  

 

You will need to call.  You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: GD1 Answer

Re: I’d like to order a new remote please

Posted by a Superuser, not a Sky employee. Find out more

@Tolulope1 wrote:

Hello, 

I just broke my sky Q remote can I please get a new one sent out to me. Thank you


I'm afriad the forum can't send you anything as we are all customers here.  

 

You will need to call.  You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: MightyQuinn

Re: I’d like to order a new remote please

Posted by a Superuser, not a Sky employee. Find out more
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This message was authored by: Tolulope1

Re: I’d like to order a new remote please

Thank you 

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